PRIVACY STATEMENT
Your right to privacy is very important to us and we know that when you give us information about yourself, you trust us to be responsible with it. We’re committed to protecting the privacy of those using our services and the confidentiality of the personal information that users give us.
We take appropriate technical and organisational security measures to protect your personal information.
Our Privacy Statement explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at info@bstgt.com.
This privacy statement (“Statement”) sets out the basis on which any personal data we collect from or about you, or that you provide to us, will be processed by us. Please read the following information carefully in order to understand our views and practices regarding your personal data and how we will treat it, and to learn about your rights to control how we use your personal information. This Statement contains important information about your personal rights to privacy. Please read it carefully to understand how we use your personal information. The provision of your personal information to us is voluntary. However, without providing us with your personal information, our use of our services or your interaction with us may be impaired. For example, you will be unable to register as a learner, or you will be unable to take an examination for any qualification.
WHAT INFORMATION WE HOLD ABOUT YOU
We collect personal information whenever you provide it to us. This personal information may include the following:
• name, postal address and contact details;
• your academic history including qualifications;
• payment details;
• technical and analytical information obtained through cookies;
• other information you provide to us;
HOW WE USE YOUR INFORMATION
We use your information for the following purposes
· responding to any enquiries which you make to us relating to any of our products or services;
· in certain circumstances, to carry out a credit reference search in order to establish your financial suitability for our training services;
· to process and administer your payments;
· to provide training services to you;
· to monitor site usage to develop and administer our websites; and
· to provide you with promotional information about our training services, news, advice, and offers
When you submit an enquiry form, you consent to our cookie policy, whereby certain information may be automatically collected from your device. Collecting this information enables us to better understand our website visitors and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors. The cookies collect information in a way that does not directly identify anyone.
WHO WE MAY SHARE YOUR INFORMATION WITH
We may disclose your personal information to:
· our franchise partners;
· our agents and service providers;
· our infrastructure providers;
· a third party who acquires our business;
· examination boards;
· the appropriate business within the TUTIS Training network;
· law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by law; and
· sponsors who have funded studies regarding results and attendance only.
KEEPING YOUR INFORMATION SECURE
We will use technical and organisational measures to safeguard your personal data, for example we store your personal data on secure servers and ensure access to your personal data is limited to authenticated and approved staff.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
REASONS WE COLLECT AND USE YOUR PERSONAL INFORMATION
We may use your information in the following ways:
· where it is necessary to perform our contract with you;
· where it is required by law;
· where you have provided consent, provided that you can withdraw this consent at any time; or
· where it is necessary for our legitimate interests as a business including:
• responding to enquiries
• providing training services to our customers
• improving and developing our services
• the administration of our business
• monitoring and maintaining standards within the BST Training network
• establishing, exercising or defending our legal rights
RETENTION OF INFORMATION
We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.
CHANGES TO THIS POLICY
We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you interact with us.